The order is on a tablet, the invoice is on the system, and the cash is with the driver
One order from the phone, one from the delivery app’s tablet, one from a table. The cashier retypes whatever arrives, and at the end of the shift every driver’s float is worked out on a sheet of paper.
- Field
- Restaurants and delivery
- Product
RestaurantOS- Result
- A shift that closes on a figure, not an estimate
The problem
At peak, orders arrive through three doors: the phone, the delivery app’s tablet, and the floor. The cashier retypes every one of them into the system, which costs the minutes nobody gets back and introduces mistakes through the retyping itself.
Then the harder sum begins: what went out with each driver, what they collected in cash, what was already paid in the app, and what is still in their pocket. It is added up on paper, and the gap is closed by approximation.
What we built
One screen for floor, phone and delivery orders, each carrying the source it came from. Delivery-app orders are entered by hand or through an integration, depending on the app.
Every driver has their own float: what left with them, what they collected in cash, what was prepaid, and the areas they covered.
The order reaches the kitchen screen the moment it is taken, and none of this stops when the connection drops.
What changed
Settling a driver became a screen reviewed in a minute rather than a sheet added up after midnight.
The gap between what was sold and what reached the till became a number read every shift.
The owner sees the branch’s sales and peak hours from their phone instead of calling the cashier to ask.
- Delivery orders64
- Driver floatsSettled
- Till varianceZero
We describe the problem and the solution without naming our clients or their details, out of respect for their privacy.
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